Question 1

How do I place an order with Aluna Weaves?

Accepted Answer

Browse the collection at alunaweaves.com and tap Order on WhatsApp on any saree. A WhatsApp chat opens to +91 90742 17682 with the saree name and code pre-filled. The team confirms availability and shares payment details.

Question 2

Does Aluna Weaves ship across India and is shipping free?

Accepted Answer

Yes. Aluna Weaves offers free shipping across India. Orders are dispatched within 3 days of payment confirmation and a tracking reference is shared once the order ships.

Question 3

What is the return and refund policy?

Accepted Answer

All sales are final and no refunds are offered. A replacement is available for eligible items returned within 15 days of receipt with original tags and packaging intact.

Question 4

Is Cash on Delivery (COD) available?

Accepted Answer

No. Cash on Delivery is not available. All orders are prepaid via UPI or bank transfer, arranged over WhatsApp.

Question 5

What does Aluna Weaves sell?

Accepted Answer

Handpicked designer sarees (soft silk, Tussar, organza, cotton, linen, Kerala cotton, printed silk and more) and designer churidhar materials (cotton, chanderi, net cotta, tussar and more), suitable for weddings, festivals such as Onam, and everyday wear.

Question 6

Do you sell churidhar materials?

Accepted Answer

Yes. Aluna Weaves offers designer churidhar materials — tops, bottoms and dupattas in cotton, chanderi, net cotta, tussar and more — alongside the saree collection. Browse them under Churidhar Materials and order on WhatsApp.

Question 7

Who founded Aluna Weaves and where is it based?

Accepted Answer

Aluna Weaves is an online saree boutique based in India, founded by Ms. Deepa Hari and Ms. Suni Biju, delivering across India.

Pastel Mint Green Organza